Privacy policy

Last updated: September 2026

1. Data controller

Cleebol Group, domiciled at Barros Luco 1498, San Antonio, Valparaíso Region, Chile, is responsible for the processing of personal data collected through this website. For any query regarding this policy, please write to info@cleebolgroup.com.

2. Data we collect

Through the contact form we collect only the data you provide voluntarily:

• Full name and company.
• Email address and telephone number.
• Country, area of interest, product, estimated volume and destination.
• The content of the message you send us.

For security reasons and to prevent automated submissions, we also record the IP address and the date and time of the submission.

3. How we use it

• To respond to your commercial or technical enquiry.
• To manage the commercial relationship arising from that enquiry.
• To prevent abusive use of the form.

We do not use your data for mass marketing unless you expressly authorise it, and we do not carry out automated profiling.

4. Legal basis

Processing is carried out with your consent, given when submitting the form, in accordance with Chilean Law No. 19,628 on the Protection of Private Life and its amending legislation.

5. Who we share it with

We do not sell or transfer your personal data to third parties. Only the following may access it:

• Cleebol Group personnel responsible for answering enquiries.
• The technology providers hosting the site and handling email delivery, under confidentiality obligations.
• Competent authorities, where legally required.

6. How long we keep it

We retain the data for as long as your enquiry is being handled and thereafter for the period necessary to address any legal or commercial liabilities arising from it.

7. Your rights

You may request access to, rectification, deletion or blocking of your data at any time, as well as withdraw your consent. To exercise these rights, write to info@cleebolgroup.com stating your name and specific request.

8. Security

We apply reasonable technical and organisational measures to protect your data against unauthorised access, loss or alteration. Information is transmitted over an encrypted connection (HTTPS).

9. Cookies

This site does not use its own tracking or advertising cookies. The contact page embeds a Google Maps map, a service that may set its own cookies when loaded; its use is governed by Google’s privacy policy.

10. Changes

We may update this policy to reflect legal or operational changes. The date of the latest update appears at the beginning of this document.